Temporary Front Desk Receptionist
Job Description
We are seeking a reliable, friendly, and organized Temporary Front Desk Receptionist to fill in for one of two receptionists at a busy physical therapy office. This is a shared front-desk position, working alongside our other receptionist to ensure patients receive excellent customer service and that daily administrative responsibilities are handled efficiently.
The ideal candidate is professional, personable, detail-oriented, and comfortable working in a fast-paced medical office environment.
Assignment duration mid-October - mid-February
Pay - $19 - $22 DOE
Responsibilities
- Answer incoming telephone calls promptly and professionally.
- Schedule, reschedule, and confirm patient appointments.
- Check patients in and assist with the front-desk registration process.
- Collect patient copays, balances, and other amounts owed.
- Contact physician/doctor offices to obtain required referrals, prescriptions, orders, or other paperwork.
- Complete a cover sheet for all new patients and ensure required information is properly documented.
- Process an average of approximately 15 new patients per day.
- Check incoming faxes regularly and distribute or process paperwork as needed.
- Answer patient questions and direct questions to the appropriate staff member when necessary.
- Assist the other receptionist with additional phone calls, paperwork, and front-desk duties as needed.
- Maintain accurate and organized patient records and paperwork.
- Provide courteous, professional service to patients, physicians' offices, and other callers.
- Perform other administrative and front-office duties as needed to support the physical therapy office.
- Previous receptionist, front-desk, medical office, or customer service experience preferred.
- Excellent communication and telephone skills.
- Strong organizational and attention-to-detail skills.
- Comfortable handling payments and maintaining accuracy with financial transactions.
- Ability to multitask and prioritize responsibilities in a busy office.
- Professional, friendly, and compassionate demeanor when interacting with patients.
- Ability to work independently while also functioning effectively as part of a two-person front-desk team.
- Dependable and punctual.
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Unlock exciting career opportunities in the picturesque area surrounding Deer Park, Washington! Nestled in the scenic beauty of the Pacific Northwest, this region offers an enchanting mix of stunning natural landscapes, vibrant arts scene, and friendly community spirit. With easy access to notable landmarks like Mount Spokane and the Little Spokane River, as well as charming local eateries serving up delicious Pacific Northwest cuisine, there's no shortage of reasons to consider a career in this thriving area. Explore job listings in Deer Park, WA today and discover the unique charm and growth potential this region has to offer!