Sales Support Assistant
25 W BOONE SPOKANE, WA 99201 US
Job Description
Pay $19+
Duties Include:
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Support the sales team with daily administrative and customer service tasks
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Prepare and process customer orders, estimates, and job tickets
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Communicate with customers regarding pricing, order status, proofs, and delivery timelines
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Coordinate with production, prepress, and finishing departments to ensure accurate job execution
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Review job specifications (paper, sizes, quantities, finishes, deadlines) for accuracy
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Assist with preparing quotes, invoices, and purchase orders
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Maintain customer records and job information in the CRM or order management system
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Handle incoming calls, emails, and walk-in customer inquiries professionally
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Track orders and follow up to ensure on-time delivery
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Assist with shipping, delivery coordination, and occasional front-counter support
Qualifications:
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High school diploma or equivalent required
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Previous experience in sales support, customer service, or administrative roles preferred
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Experience in a commercial print environment is a plus (but not required)
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Strong attention to detail and organizational skills
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Clear written and verbal communication skills
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Ability to manage multiple tasks and deadlines
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Comfortable using computers, email, and basic office software (e.g., Microsoft Office or Google Workspace)
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Willingness to learn print terminology, materials, and production processes
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