Patient Scheduler

Spokane, WA 99216

Posted: 07/02/2024 Industry: Medical Job Number: 18361 Pay Rate: Open

Job Description

We are seeking quality Medical Scheduler for North Spokane medical specialty office...

This position is responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers incoming calls and directs calls to appropriate personnel as needed. Serves as a liaison between patients and medical staff.

JOB DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

1. Answers all incoming calls;assesses callers needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner.

2. Schedules outpatient appointments, referrals, testing, hospital surgeries and hospital admissions upon request. Obtains necessary pre-certification as required.

3. Schedules return appointments in computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes and in accordance with office guidelines;notifies appropriate clinic personnel.

4. Notifies appropriate personnel when authorizations are needed for services scheduled.

5. Handles new patient referrals, gathers necessary information, registers new patients in computer and schedules appointment.

6. Collects co-pays, deductible and other out of pocket amounts at time of visit as needed.

7. Maintains primary office scheduling book containing all physician meetings, satellite schedule, vacations and on-call coverage.

8. Handles incoming phone calls from patients needing to schedule or reschedule appointments in accordance with office guidelines.


Position is FT, Mon-Friday and salary is DOE! For immediate consideration please call 509-323-3223 or APPLY NOW!
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About Spokane, WA

Discover exciting job opportunities in beautiful Spokane, Washington! Nestled in the heart of the Pacific Northwest, Spokane offers a perfect blend of outdoor adventures, vibrant arts and culture scene, and a strong sense of community. Imagine working in a region where you can enjoy hikes in Riverside State Park, catch a performance at the historic Fox Theater, and savor local delicacies at the bustling Riverfront Park. With renowned attractions like the Northwest Museum of Arts and Culture, the Spokane Symphony, and the Spokane Indians baseball team, this city provides endless opportunities for personal and professional growth. Explore our job listings today and embark on a career journey in this charming and dynamic region!