Credit Collections Specialist
Job Description
We are seeking a professional Credit Collections Specialist to work with a local financial institution on an ongoing temporary basis. The position could possibly turn into long term permanent for the right candidate.
The Credit Collections Specialist is responsible for effectively managing delinquent consumer accounts, minimizing financial losses and supporting customers in resolving outstanding debts. The role requires strong communication skills, knowledge of banking regulations and the ability to negotiate solutions while remaining empathetic and understanding to confidential circumstances.
Monday - Friday
Wage - $25/hour
Duties Include:
The Credit Collections Specialist is responsible for effectively managing delinquent consumer accounts, minimizing financial losses and supporting customers in resolving outstanding debts. The role requires strong communication skills, knowledge of banking regulations and the ability to negotiate solutions while remaining empathetic and understanding to confidential circumstances.
Monday - Friday
Wage - $25/hour
Duties Include:
- Monitoring delinquent consumer accounts
- Contact customers via phone, email and written correspondence to help resolve balances
- Providing customer service by maintaining a positive, professional relationships with members while discussing sensitive, personal financial circumstances.
- Negotiate repayment plans and settlements
- Document all collections activities
- Other duties as assigned
- Minimum one year financial industry experience including frontline or lending.
- Prior collections experience a plus
- Excellent computer skills
- Excellent communications skills
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Discover exciting job opportunities in beautiful Spokane, Washington! Nestled in the heart of the Pacific Northwest, Spokane offers a perfect blend of outdoor adventures, vibrant arts and culture scene, and a strong sense of community. Imagine working in a region where you can enjoy hikes in Riverside State Park, catch a performance at the historic Fox Theater, and savor local delicacies at the bustling Riverfront Park. With renowned attractions like the Northwest Museum of Arts and Culture, the Spokane Symphony, and the Spokane Indians baseball team, this city provides endless opportunities for personal and professional growth. Explore our job listings today and embark on a career journey in this charming and dynamic region!