Provisional
https://www.provisional.com
https://www.provisional.com
true
Communication Officer I (Call Receiver):
* High school diploma or equivalent.
* 18 years of age or older at time of hire.
DESIRED QUALIFICATIONS:
* Basic experience in computer terminal operation.
* One year or more experience in the public safety field.
* CPR/AED Certification.
Communications Officer I
Posted: 10/27/2021
2021-10-27
2023-07-22
Industry: Customer Service
Job Number: 15497
Pay Rate: Open
Job Description
Communication Officer I (Call Receiver):
* High school diploma or equivalent.
* 18 years of age or older at time of hire.
DESIRED QUALIFICATIONS:
* Basic experience in computer terminal operation.
* One year or more experience in the public safety field.
* CPR/AED Certification.
Job Requirements
MANDATORY LICENSES OR CERTIFICATIONS
* Possession of or ability to obtain driver's license valid in Washington within 30 days of hire
date.
* Successful completion of CJIS Background check.
* A Central Computerized Enforcement Service System (ACCESS) certification upon
employment.
* Required to obtain and preserve CPR/AED Certification within six (6) months of
employment.
WORK ENVIRONMENT:
* Must be prepared to stay in the Center for the full scheduled shift. Uninterrupted lunch
and breaks are not guaranteed.
* Position is extremely stressful, emotionally charged and plays a critical role in public
safety service delivery. Must take information from callers who may be excited, abusive,
foulmouthed, incoherent, drunk or hysterical.
* Work is performed in a low-light and confined environment.
* The employee is subject to "call back" on short notice.
* May be asked to participate in Police/Fire/EMS ride-alongs.
PHYSICAL, SENSORY AND MENTAL DEMANDS:
* Individual must sit or stand while observing a computer display screen for long,
uninterrupted periods of time. Individual must have adequate hearing and visual acuity,
including the ability to accurately distinguish colors, to operate successfully in this
environment.
* Must continually demonstrate a high level of mental and emotional stability.
* Individuals must be free from physical, sensory or mental impairments that with or without
reasonable accommodation would interrupt continuous performance of a shift lasting from
eight to twelve hours.
* Accurately type 35 net words per minute while listening and conversing simultaneously.
* Ability to read and discern visual images on a variety of media, to include small liquid
crystal displays offering very little brightness/darkness contrast, standard flat panel
computer monitors, printed matter that has been reduced to less than normal size type,
multi-colored indicator lights which have differing flash rates and color which indicate the
status of electronic functions.
* Ability to pass a hearing test in accordance with NENA hearing standards
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